Frequently Asked Questions

If you have a question that is not listed below please don't hesitate to contact us.


When should I have my first appointment?

Your first appointment will be around 8–10 weeks’ gestation. We recommend you book in for your appointment as soon as you know you are pregnant.


How long will my first appointment take?

At your first appointment, you will see your obstetrician who will make lay out a management plan for your pregnancy. The obstetrician’s appointment will be for approximately 40 minutes. Consultations subsequent to this take around 15 to 20 minutes each.


Do you perform a scan at each appointment?

Scans are only performed at Arrivals if the obstetrician feels they are necessary. However, we will perform a scan at your first appointment if you haven’t already had one. You will be referred to specialist centres for your major scans at around 13 and 19 weeks.


What is a schedule fee?

A schedule fee is the cost Medicare assigns to each item number in the Medical Benefits Scheme. The schedule fee is then used to determine the Medicare rebate provided for each item number (service). For all outpatient services, 85 per cent of the schedule fee is the rebate amount, and for all inpatient services, 75 per cent of the schedule fee is the rebate amount.

Unless you have reached the safety net, then it is the schedule fee that is used to determine the rebate from Medicare, not the amount charged.


How does this differ from the fee that I am charged by Arrivals?

The fee that is charged by Arrivals is set by the directors each year and is above that of the schedule fee listed by Medicare. Prior to reaching the safety net, the rebate from Medicare will be based on the schedule fee and 85 per cent of this will be refunded. Once the safety net is reached, the Medicare rebate will be 80 per cent of the fee charged by Arrivals up to designated caps.


What is a Pregnancy Management Fee (PMF)?

The pregnancy management fee is a fee charged at your first visit after 20 weeks and is charged by all private obstetricians. This fee entitles the patient to 24/7 care by Arrivals throughout the pregnancy through to delivery. The PMF is separate from all other charges, including consultation in rooms and in-hospital delivery.


Does your practice bulk bill?

Arrivals is a private billing practice and so it does not bulk bill. We ask for appointments to be settled on the day. EFTPOS and credit card facilities are available (excluding Diners Club and American Express). Variations to the Arrivals bill structure are at our discretion.


Do I have to have an early dating scan prior to coming to Arrivals?

No, you don’t need to have an early dating scan prior to coming to Arrivals.

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